Unlimited users.
Pay for usage, not seats.

Web Credits: Used when you work inside the Wren AI Cloud interface: asking questions, generating charts, execute operations in the Web UI.

API Credits: Your credits are used only for API requests where the Wren AI models are invoked to perform tasks requiring AI models, such as:

Yes, you can switch between monthly and annual billing, but there are important differences to note:

Upgrading (monthly to annual): You can switch to annual billing at any time by updating your payment method. The change takes effect immediately, granting you access to the annual plan benefits. However, the prorated charge for the upgrade will be applied at the end of your current monthly billing cycle.

Downgrading (annual to monthly): You must wait until the end of your current annual billing period before switching to monthly billing. The change will take effect automatically at the start of the next billing cycle, ensuring you retain access to your annual plan benefits for the full duration of the billing period.

At the end of each billing cycle (your subscription period, e.g., monthly or annually), we will reset and recalculate your remaining credits to align with your plan’s renewal:

Monthly Plan: Any unused credits will be recalculated and rolled over, up to a maximum of twice your monthly plan allowance.

Annual Plan: Credits do not roll over and will be fully reset at the start of each new billing cycle.

Concurrent session licensing is based on the number of simultaneous active sessions rather than named users, offering more flexibility across your organization.

What is a concurrent session? A concurrent session is a single LLM-driven request to Wren AI, including answering a question or producing an analytical output (chart, summary, report, or GenBI App), counted from the start of the request to the return of its output, whether made in the UI or through an API, Teams, Slack, or MCP endpoint. AI-assisted authoring tools such as the Modeling AI Assistant and AI Advisor do not count.

As a general reference, 1 concurrent session typically supports around 5 active users. However, actual requirements vary depending on query frequency and peak usage patterns. We recommend estimating based on how many users are likely to be querying simultaneously rather than total user count.

Enterprise Plus is sized to your team. Reach out to our sales team for a quotation based on the concurrent sessions you need.

No. With concurrent session licensing there is no separate per-call API charge to calculate. Requests made through the API platform, including third-party integrations such as Slack and any custom applications or AI agents you build, count toward your concurrent session license, exactly like usage in the UI, Teams, or MCP.

Your license is based on the number of simultaneous active sessions rather than named users or metered API calls, so you can scale across the UI and the API without tracking call counts.

Choose Enterprise Plus when your data can't leave your network. It runs the full Wren AI platform in any environment you control (your own cloud, on-premise, or fully air-gapped) and is licensed by concurrent sessions rather than monthly credits.

It adds SSO & SCIM 2.0, the evaluation framework and thread tracing, and support escalation, and it is required for OEM/resell, partner-led, regulated, and bundled deals.